Privacy Policy - FRAGENZIA

EXTENDED INFORMATION NOTICE PURSUANT TO ARTICLES. 12, 13 AND, WHERE APPLICABLE, 14 OF THE GDPR – REGULATION (EU) 2016/679 ON THE PROTECTION OF INDIVIDUALS WITH REGARD TO THE PROCESSING OF PERSONAL DATA (HEREINAFTER THE GDPR)

The data controller hereby provides the Information Notice pursuant to Articles 12, 13 and, if necessary, 14 of the GDPR concerning the processing of personal data provided by the Customer/interested party by completing and signing the Contract in order to purchase the products/services offered for sale by the data controller itself, by spontaneously uploading personal data to this website (in particular by filling in forms) or by simply browsing it.

FRAGENZIA | Digital Marketing Agency is committed to protecting the privacy of its present and future customers.

FRAGENZIA’s privacy policy (“Privacy Policy”) applies to all Personal Data (as defined below) processed by us, including Personal Data collected or submitted through our websites, our mobile applications, our official social media pages or through other online and offline channels as described in more detail below.

If you cannot, or do not wish to, provide us with the personal information we reasonably request, we may not be able to provide you with information about the services you have requested.

FRAGENZIA, the data controller of your Personal Data as described in this Privacy Policy, can be identified here based on which FRAGENZIA services you are interested in or have used. FRAGENZIA is responsible for ensuring that your Personal Data is processed in accordance with applicable privacy and data protection regulations.

1. Data controller and contact details

The data controller is FRAGENZIA | Digital Marketing Agency, tel. +39 351 332 7675, e-mail info@fragenzia.com, website www.fragenzia.com.

2. Principles applicable to processing

In accordance with the requirements of the GDPR, the data controller constantly endeavours to ensure that
personal data are:

  1. processed in a lawful, fair and transparent manner;
  2. collected for specified, explicit and legitimate purposes, and subsequently processed in a manner that is not incompatible with those purposes;
  3. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, exact and, if necessary, updated;
  4. kept for a period of time not exceeding the achievement of the purposes for which they are processed;
  5. processed, by means of appropriate technical and organisational measures, so as to ensure their security;
  6. processed, if by virtue of consent, by a decision freely taken by the client/interested party, on the basis of a request submitted in a clearly distinguishable manner, in a comprehensible and easily accessible form, using simple and clear language.

The data controller takes appropriate technical and organisational measures to ensure the protection of personal data by design and to ensure that only the data necessary for each specific processing purpose are processed by default.
The data controller collects and takes into the utmost consideration indications, remarks and opinions of the client/interested party transmitted to the above mentioned addresses, in order to implement a dynamic privacy management system that ensures effective protection of individuals with regard to the processing of their data.
This Information Notice may be subject to change, in line with the evolution of the reference legislation and the technical and organisational measures adopted by the data controller from time to time; the customer/interested party is, therefore, requested to periodically visit this section of the Website, in order to view the updates and the Information Notice in the text in force from time to time.

3. Modalities of personal data processing

Personal data is processed manually and by electronic means, with logic strictly related to the purposes set out
below and, in any case, in such a way as to guarantee the security and confidentiality of the data.

4. Purpose of personal data processing

(4a) Purposes for which data processing is necessary
The personal data provided by the customer/interested party are mainly processed for the execution of the
Contract and the management of the credit and, more generally, of the relationship arising from the Contract
itself.
The provision of data in the Contract or later, during the course of the contractual relationship, for the processing
purposes in question is mandatory; therefore, failure to provide such data, in part or inexactly, makes it impossible to enter into and/or execute the Contract and, for the Customer/interested party, to take advantage of the products/services offered by the data controller, potentially exposing the Customer/interested party to liability for breach of contract.
The personal data provided by the Client/Party may also be processed if this is necessary to fulfil a legal obligation to which the data controller is subject, to safeguard the vital interests of the Client/Party or of another natural person, to perform a task of public interest or in connection with the exercise of public powers vested in the data controller, or to pursue the legitimate interests of the data controller or of third parties, provided that the interests or fundamental rights and freedoms of the Client/Party do not prevail; even in these cases, the provision of the data is mandatory and, therefore, failure to provide the data, or partial or inaccurate communication of the data, may expose the Client/Interested Party to possible liabilities and sanctions provided for by the legal system.

(4b) Further purposes of processing following specific and express consent of the customer/interested party
In addition to the purposes of the processing described above, the personal data provided/acquired may be
processed, subject to the consent of the Customer/interested party, to be expressed by checking the box on the Contract or on the Site (or using other social or web applications of the data controller), also for the purpose of carrying out market surveys and for commercial and promotional communications, by telephone (also using the mobile phone number provided) and automated contact systems (e-mail, sms, mms, fax, etc.), on products/services of the data controller or companies of the Group to which the data controller may belong. ), on products/services of the data controller or of companies of the Group to which the data controller may belong.

Consent for the purposes of the processing referred to in this point (4b) is optional; therefore, following any refusal, the data will be processed only for the purposes indicated in point (4a) above, except as specified below with reference to the legitimate interests of the data controller or of third parties.

5. Categories of personal data processed

The data controller mainly processes identification/contact data (first name, surname, addresses, type and number of identification documents, telephone numbers, e-mail addresses, tax/invoicing data, except others) and, where commercial transactions are involved, financial data (of a banking nature, in particular current account identifiers, credit card numbers, except others related to the aforementioned commercial transactions). The processing that the data controller carries out, whether for the execution of the Contract or by virtue of the express consent of the Customer/Interested party, does not generally concern special categories of personal data, known as sensitive data (revealing racial or ethnic origin, political opinions, religious beliefs, state of health or sexual orientation, etc.), nor does it concern genetic and biometric data or so-called judicial data (relating to criminal convictions and offences).
However, it cannot be ruled out that the data controller, in order to perform its obligations under the Contract, may have to store and/or need to process sensitive, genetic and biometric or judicial data, of the Client/Party or of third parties, which the Client/Party has in its capacity as data controller; in this case, the processing by the data controller takes place by virtue of, under the conditions and within the limits set forth in the appointment of the data controller itself as data processor by the Client/Party. The data controller also processes, in its capacity as data controller with reference to the Website, and, potentially, as data processor appointed (under the terms set out above) by the Customer/Interested party, so-called navigation data. The computer systems and software procedures used to operate the websites acquire, during their normal operation, some personal data, the transmission of which is implicit in the use of Internet communication protocols. This is information that is not collected in order to be associated with identified subjects, but which, by its very nature, could make it possible to identify the person concerned. This category of information includes geolocation data, IP addresses, browser type, operating system, domain name and addresses of websites accessed or exited from, information on the pages visited by users within the site, access time, length of stay on the individual page, internal path analysis and other parameters relating to the user’s operating system and IT environment. This is information that, by its very nature, allows users to be identified through processing and association, including with data held by third parties. The Website may also make use of cookies, both session cookies (which are not stored on the computer of the person concerned and disappear when the browser is closed) and persistent cookies, for the transmission of information of a personal nature, or in any case of systems for tracing the persons concerned.

Personal Data’ is information or parts of information that could enable your identification, such as:

  • Name and contact details (e.g. postal address, email address, telephone number)
  • Account information (e.g. user name, profile picture or social media account ID)
  • Country of residence
  • Date of birth
  • Technical information, e.g. user name, IP address, browser and device data, information collected via cookies, pixel tags and other technologies, server log file data, app usage data and location data
  • Preferences (e.g. purchasing habits, preferred training courses)
  • Name and address of school or company
  • Credit and debit card number

6. Source of Personal Data: How we collect Personal Data

The personal data that the data controller processes are collected directly by the data controller from the Customer/ data subject at the time of, and during, the latter’s browsing of the Website (or by using other social or web applications of the data controller), or, also by means of its own sales staff, at the time of, or following, the signing of the Contract, during the performance thereof, or from public sources.
As stated above, the data controller, as the data processor entrusted with this task, in order to perform the obligations arising from the Contract, may store and/or process data, in particular navigation data, potentially also sensitive, genetic and biometric or judicial data, of third parties, which the Customer/interested party has in its capacity as data controller, acquired, with the consent of said third parties, at the time of, and during, the navigation of said third parties on the Site (or using other social or web applications referable to the data controller).

We collect Personal Data in various ways:

  • Directly from you: We obtain information directly from you when you explicitly provide it yourself or when your actions enable us to collect it. For example:
    • Offline: We collect your Personal Data offline, e.g. when you contact customer service or provide us with information by writing to us.
    • Online: We collect your Personal Data through FRAGENZIA channels, e.g. when you subscribe to a newsletter or request information. We also collect Personal Data:
    • Via cookies. Cookies allow a web server to transfer data to a computer or device for storage and other purposes. If you do not want information to be collected through the use of cookies, most browsers provide a simple way to opt out of their use. For detailed information about the cookies we use and the purposes for which we use them, please see our cookie policy.
    • Through your use of a mobile application. When you download and use one of our mobile applications, and to the extent permitted by your privacy settings related to the application itself, we track and collect usage data about that application, such as the date and time you accessed our servers and what information and files were downloaded based on your device number.
    • Via your device. If you have enabled the relevant function on your device, we detect its physical location to provide you with services and content customised to your location.
  • From other sources: we may receive your Personal Data from other sources, such as: public databases; business partners such as marketing agencies or providers of software and services for digital marketing automation and analytics; social media platforms including, among others, Facebook, Instagram, Google AdSense, Google Analytics, Google Ads, HubSpot, LinkedIn, Twitter, YouTube, TikTok, TikTok Ads, Meta Ads and messaging services such as WhatsApp Messenger, Facebook Messenger, Telegram; people you are friends with or otherwise connected to on social media platforms; and other third parties. For example, if you choose to link your social media account to your FRAGENZIA account, Personal Data you have saved in your profile, such as email address, phone number, mailing address, date of birth, name and username, will be shared with us. In addition, we use cookies to track social media members as described in more detail in our cookie policy.
  • If you visit our sites: we may also collect information related to your use of our services through your browser to track activity on our sites; for example, we may obtain your MAC address, type of computer (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, browser type and version, service provider, and the name and version of the FRAGENZIA service you are using. In addition, an IP Address is identified and automatically recorded in our server log files each time you visit the FRAGENZIA Services, along with the time of your visit and the pages that were visited. This data is stored and used together with other Personal Data you have submitted only if you have given your consent. You can learn more about the collection of your IP address and other browsing data in our cookie policy.

7. Legitimate interests

Legitimate interests of the data controller or of third parties may constitute a valid legal basis for the processing, provided that they do not override the interests or the fundamental rights and freedoms of the data subject. In general, such legitimate interests may exist when there is a relevant and appropriate relationship between the data controller and the data subject, for instance when the data subject is a customer of the data controller. It is, in particular, a legitimate interest of the data controller to process personal data of the data subject/customer: for fraud prevention purposes, for direct marketing purposes, to ensure the free circulation of such data within the business group to which the data controller may belong, or related to traffic, in order to ensure network and information security, i.e. the ability of a network or system to withstand unforeseen events or unlawful acts that may compromise the availability, authenticity, integrity and confidentiality of data. 

8. Circulation of personal data

(8a) Disclosure of personal data – categories of recipients
In addition to employees and collaborators in various capacities of the data controller (who are by the data controller itself authorised to the processing by virtue of appropriate written operating instructions, in order to be able to ensure the confidentiality and security of data), some processing operations may also be carried out by third parties, to whom the data controller entrusts certain activities, or part of them, functional to the purposes referred to in point (4a), therefore, both in performance of contractual and legal obligations, among which deserve mention, however, inevitably, not exhaustive commercial and/or technical partners; companies that provide banking and financial services; companies that carry out document archiving services; debt collection companies; auditing and balance sheet certification companies; rating companies; subjects that carry out, in favor of the data controller, professional assistance and consulting activities; companies that carry out customer care activities; factoring, credit securitisation or otherwise assignee companies; companies in the Group to which the data controller may belong; subjects that provide commercial information; computer service companies. The subjects belonging to the aforementioned categories process the personal data themselves as autonomous data controllers, or as data processors, with reference to specific processing operations that are part of the contractual services that the subjects themselves perform for/on behalf of the data controller; to the data processors the data controller issues appropriate written operating instructions, with particular reference to the adoption of minimum security measures, in order to be able to guarantee the confidentiality and security of the data. Some processing operations may be carried out by third parties, to whom the data controller entrusts certain activities, or part of them, also functionally to the purposes referred to in point (4b), among which deserve mention, however, inevitably, not exhaustive: business and / or technical partners; companies that provide marketing services institutionally; advertising agencies; subjects that provide assistance and advice with reference to competitions and prize operations. The subjects belonging to the aforementioned categories process personal data as autonomous data controllers, or as data processors, with reference to specific processing operations that are part of the contractual services that the subjects themselves perform in favor/in the interest of the data controller; to the data processors the data controller issues adequate written operating instructions, with particular reference to the adoption of minimum security measures, in order to be able to guarantee the confidentiality and security of the data.
A list, subject to periodic updating, of the data controllers with whom the data controller has dealings is available upon written request to be sent to the data controller’s office. Personal data may, in addition, be communicated, if requested, to the competent authorities, in fulfilment of obligations arising from mandatory legal regulations.

(8b) Transfer of personal data to third countries
The personal data of the Client/Interested Party may also be transferred abroad, either to countries within the European Union or to countries outside the European Union and, in the latter case, either on the basis of an adequacy decision, or within the scope and with the adequate safeguards provided for by the GDPR (therefore, in particular, in the presence of standard data  protection contractual clauses approved by the European Commission), or, outside the aforementioned hypotheses when one or more of the exceptions provided for by the GDPR apply (in particular, by virtue of the express consent of the Client/Preferred Client, or for the performance of a contract concluded between the data controller and another natural or legal person for the benefit of the Client/Preferred Client, in particular for the performance of activities entrusted to it by the data controller for the performance of the Contract concluded with the Client/Preferred Client). In the event of transfers of data to countries outside the European Union, the Client/Party is allowed, upon written request to be sent to the data controller’s head office, to know the adequate guarantees, or rather the exceptions, legitimising the cross-border processing. It is understood, in the event of data being transferred to countries outside the European Union, that for any request concerning the data, including for the exercise of the rights recognised by the GDPR to the Client/Interested Party, the latter may always validly apply to the data controller.

How do we use Personal Data?

  • Your Personal Data shall be processed by FRAGENZIA in order to complete your booking, to provide you with the products and services you have requested, for customer support, for administrative services or for other purposes necessary for the performance of the contract entered into with us or as specified in more detail in this policy.
  • We may also use Personal Data:
    • For statistical purposes, to calculate usage levels, to help diagnose server problems related to FRAGENZIA Services and to ensure that they function properly.
    • To enable you to contact and be contacted by other users through the FRAGENZIA Services in the ways provided for by the product used.
    • To enable you to participate in forums, chats, profile pages and blogs and use other services that allow you to publish information and materials.
    • If you have given your consent:
      • To analyse and improve our offers by identifying usage habits, determining the effectiveness of our promotional campaigns, and personalising the experience and content of the FRAGENZIA Services based on your previous interactions with the FRAGENZIA Services. For example, depending on the FRAGENZIA Services for which you have searched on our site or in previous browsing, the offer presented to you on the FRAGENZIA Services may be limited to a certain service or a certain budget.
      • To provide you with services and content personalised according to your location through the use of the physical location of your device. For example, if your device indicates that you are browsing from your country of residence, you will be redirected to the local FRAGENZIA website localised in your language.
      • To advertise our products and services, including special promotions based on your interests, e.g. through email marketing campaign management software such as HubSpot, Mailchimp, MailUp or Brevo, which allow you to manage mailing lists and to schedule and personalise email messages based on what recipients read, click or forward. All such email communications will include a clear and obvious link to unsubscribe.

How do we share Personal Data?

  • We share your Personal Data with our affiliates, partners and service providers both inside and outside the EEA and Switzerland:
    • Service providers, such as suppliers of information systems, which allow for example the management of customer relations or payments; or suppliers of software and services for digital marketing analysis and automation.
  • We have put in place adequate safeguards for the transfer of your Personal Data outside the EEA and Switzerland. For more information on the standard data protection clauses used, please refer to the Contact Us section below, which also includes the standard data protection clauses adopted by the European Commission, available at http://eur-lex.europa.eu/legal-content/EN/TXT/?
    uri=CELEX%3A32004D0915 and http://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32010D0087
  • We also share Personal Data to the extent we deem necessary: (a) under applicable laws; (b) to comply with legal obligations; (c) to respond to requests from public and governmental authorities outside your country of residence; (d) to enforce our terms and conditions or a contract; (e) to protect our operations or those of our affiliates; (f) to protect our rights, privacy, safety or property, and/or those of our affiliates, customers or others; and (g) to enable us to pursue available solutions or limit the damages we may sustain.

9. Criteria for determining the period of retention of personal data

For the purposes of point (4a) above, the period of retention of the personal data released by the Customer/interested party, and the consequent potential processing thereof, coincides with the period of prescription of the rights/duties (legal, fiscal, etc.) arising from the Contract: basically 10 years, therefore, except for the occurrence of interruptive events of prescription that could de facto extend said period. For the purposes referred to in point (4b) above, the retention period of the data released by the Client/Precipient, and the consequent potential processing thereof, shall end with the revocation of the consent previously given by the Client/Precipient or, failing that, in any event one year after the termination of any relationship between the data controller and the Client/Precipient.

What do we base our right to collect and use Personal Data on?

Our right to collect and use your Personal Data is based on the need to obtain such information in order to be able to provide you with the services or products you have requested, or on the presence of a legitimate interest for us (i.e. the service provider) to use your Personal Data, for example for advertising products or services similar to those you have already purchased from the same legal entity.

When we use sensitive Personal Data, we do so with your explicit consent. Sensitive data can be, for example, information on health, ethnicity or religious beliefs. You can find more information about this in the section ‘Sensitive Data’.

When we use your Personal Data to send you offers beyond what is considered to be within our legitimate interest, such as advertising services provided by FRAGENZIA, we do so with your specific consent.

Security

We use appropriate organisational, technical and administrative measures to keep the Personal Data under our control accurate and up-to-date and to protect them from unauthorised or unlawful processing and from accidental loss, destruction or damage.

10. Rights of the client/interested party

The data controller acknowledges – and facilitates the exercise, by the Client/Interested Party, of – all the rights provided for by the GDPR, in particular the right to request access to his/her personal data and to extract a copy thereof (Art. 15 GDPR), to rectification (Art. 16 GDPR) and erasure of the same (Art. 17 GDPR), to restriction of the processing concerning him/her (Art. 18 GDPR), the portability of data (Art. 20 GDPR, if the conditions are met) and to object to the processing of personal data (Art. 21 and 22 GDPR, for the cases mentioned therein and, in particular, to processing for marketing purposes or which results in automated decision-making, including profiling, which produces legal effects concerning him/her, if the conditions are met). The data controller also acknowledges that, where the processing is based on consent, the Customer/ data subject has the right to withdraw said consent at any time, without prejudice to the lawfulness of the processing based on the consent given before the withdrawal. In order to do so, the Customer/Subject may unsubscribe at any time on the Site (or on other social or web applications of the data controller) or by using the appropriate link at the bottom of any commercial communication received, or by contacting the data controller at the contact details given above.

The data controller also informs the Client/Interested Party of the right to lodge a complaint with the Italian Data Protection Authority, as a supervisory authority operating in Italy, and to lodge a judicial appeal, both against a decision of the Data Protection Authority and against the data controller itself and/or a data processor.

You have the right to contact us once a year and, at no extra cost, find out what information about you is being used. You have the right to receive your Personal Data in a machine-readable format and you have the right to transfer your Personal Data to another data controller.

You have the right, at any time, to withdraw your consent or object to the use of your Personal Data for direct marketing purposes; you may also, at any time, request that we restrict or delete the use of your Personal Data. However, deleting your Personal Data or restricting its use may prevent us from providing you with the information, services and products you have requested. At your request, we are also required to correct your Personal Data if it is incorrect, incomplete or misleading.

Cancel Subscription

If at any time you wish to stop receiving marketing communications from us, you may use the unsubscribe functionality contained in the marketing message you receive or notify us of your intention using the contact information listed in the “Contact Us” section. In your request, please indicate that you no longer wish to receive marketing communications from us.

Changes may not take effect immediately. We will attempt to accommodate your request as soon as reasonably possible.

11. System and data security

Taking into account the state of the art and the costs of implementation, as well as the nature, subject matter, context and purposes of the processing, and the risk, in terms of probability and severity, to the rights and freedoms of natural persons, the controller shall implement technical and organisational measures deemed appropriate to ensure a level of security appropriate to the risk, in particular by ensuring on a permanent basis, the confidentiality, integrity, availability and resilience of the processing systems and services (including through the encryption of personal data, where necessary) and the ability to restore data availability in a timely manner in the event of a physical or technical incident, and by adopting internal procedures aimed at regularly testing, verifying and evaluating the effectiveness of the technical and organisational measures employed. In assessing the adequate level of security, account shall be taken of the risks presented by the processing which arise, in particular, from the destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed, whether accidentally or unlawfully. The data controller shall ensure that any person acting under its authority and having access to personal data does not process such data unless instructed to do so by the data controller. Having said this, the customer/concerned party acknowledges and accepts that no security system guarantees, in terms of certainty, absolute protection; therefore, the data controller shall not be liable for the acts or facts of third parties who, despite the appropriate precautions taken, gain access to the systems without due authorisation.

12. Automated decision-making processes, including profiling

The Data Controller may carry out automated processing, including profiling, in relation to the purposes set out in (4b) above, to optimise the navigability of the Site (or the usability of other social or web applications of the Data Controller) and to improve the shopping experience, subject to the above with regard to the Customer’s/ Data Subject’s rights to object and withdraw consent. Profiling means any form of automated processing of personal data aimed at assessing certain aspects relating to a natural person, in particular to analyse or predict aspects concerning, for example, the personal preferences, interests or location of that person, including for the purpose of creating profiles, i.e. homogeneous groups of individuals by characteristics, interests or behaviour.
The data controller shall not carry out any automated processing which produces legal effects concerning the Client/Preferred Client or which significantly affects him/her in a similar way, unless this is necessary for the conclusion or execution of the Contract, is authorised by law or is based on the explicit consent of the Client/Preferred Client, in any case always recognising the Client’s right to obtain human intervention, to express his/her opinion and to contest the decision.

13. Third Party Sites

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of third parties, including those who operate sites that may be accessed from a link contained in a FRAGENZIA Service. The inclusion of a link in a FRAGENZIA Service does not imply endorsement of the linked site by us or our affiliates.

In addition, we may provide access to third party functionality that allows you to share your interactions with FRAGENZIA Services on your social media accounts, e.g. Facebook, Instagram, LinkedIn, Twitter, TikTok, YouTube. Any information you provide through the use of this functionality is governed by the appropriate third party’s privacy policy, and not by this Privacy Policy. We have no control over, and are not responsible for, the use of information provided through the use of this functionality by third parties.

14. How Long Do We Keep Personal Data?

We retain your Personal Data only for as long as is necessary for the purposes for which it was collected or in accordance with the time limits stipulated by law and market practice; exceptions are cases where it is necessary to retain Personal Data for a longer period in order to comply with legal obligations or to establish, exercise or defend a right in court, and cases where a specific period of time has been communicated.

We will retain limited parts of your Personal Data as necessary for marketing purposes until you withdraw your consent; in any case, it will not be retained for more than 10 years after the end of the last service you used or the last delivery of a product.

15. If You Are Under 16

If you are under 16 years of age, you should review this document with a parent or guardian to make sure you both understand it. It is not our responsibility to check your age, but we do sometimes carry out verifications. If we discover that you are under 16 years of age and that we have collected information about you without your parent or guardian’s consent, we will delete the information as soon as possible and you will not be able to use the FRAGENZIA Services.

16. Sensitive Data

We generally do not collect any Sensitive Data. Sensitive Personal Data is data relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, medical or health conditions, criminal record or trade union membership. However, in certain situations, this may be necessary (e.g. to provide you with services and products that you have requested and in relation to your insurance). We will make sure that we have your explicit consent to process this type of information, which we will handle securely.

17. Updates to this Privacy Policy

Our Privacy Policy may change from time to time. We will not drastically reduce your rights described in this Privacy Policy without notifying you. We will post any changes to this Privacy Policy on this page and, before implementing those changes, we will post an express notice. Where required by law, we will seek your consent to any changes.

18. Contact us

If you would like to have a copy of the information FRAGENZIA holds on you, a copy of the standard data protection clauses, or would like to exercise any of your rights, please contact us at this email: info@fragenzia.com.

If you have complaints about our handling of your Personal Data, you have the right to contact the supervisory authority of the country where you live.

Please also take a look below at the cookies information on this site. You can read more on the dedicated page: Cookie Policy